Whether you call them triggered or transactional messages these operational messages represent an enormous marketing opportunity.

Mansell Group can trigger an email, SMS, or digital voice call when your customers interact with you. Operational messages might be e-commerce receipts, flight confirmations, reminders, or service delays: these messages are marketing opportunities. Our team understands that these types of messages are vital to the overall customer experience and service levels – we can support both IT requirements as well as Marketing desires.

The ONE Solution
Mansell Group hosts a single database and messaging platform for sending transactional messages (email, SMS, voice) to support business operations. Our solution enables the following:

• Transactional messaging is more than a text based message that is flat, untraceable, and not interactive. Our team of professionals works with you to design messages that create a marketing channel for your business
• Integrating mansellONE with your other systems will allow you to trigger transactional messages whenever your customers interact with you. It might be your website, CRM, call center, or point of sale: we can deliver the message you need quickly and dynamically
• Our infrastructure is serious. We deliver billions of messages every year. Whether you need to send a few hundred messages or millions we can support your requirements
• Dynamic content drives personalization. Our platform can allow you to deliver transactional messages that are unique for each recipient. Whether you want to wish someone Happy Birthday, remind them to renew their membership, or deliver a unique advertisement – our system is data driven and dynamic

Learn more about the ONE solution you need! Contact us today.