The travel industry is a service-oriented hyper competitive market. Your customers expect to be communicated to on a one-to-one level and in real-time. Whether it’s a resort reservation confirmation or recent flight change information, you have to communicate (market) to your customers. Mansell Group has worked with leading airlines, hotels, and resorts to implement data-driven communications that deliver timely information and support marketing efforts simultaneously.

The ONE Solution
Mansell Group can help a travel or hospitality leader with the following:

• Deliver triggered or transactional messages such as flight status, upgrades, schedule changes, and confirmation across a wide range of channels including email, SMS, and digital voice
• Integration with various points of sale, websites, and booking platforms to build a customer marketing database that is complete with historical behavioral information
• An infrastructure that delivers millions of messages for hundreds of organizations that ensures timely and reliable message receipt
• Ability to customize content, track, and deliver dynamic content based on profiles, behaviors and specific actions

Learn more about the ONE solution you need! Contact us today.